Questions
Are my documents uploaded anywhere?
No. Files are opened and processed inside your browser and never sent to our servers.
Can someone remove the black boxes?
No. Each page is rebuilt as an image with the boxes burned in, and the export check confirms no hidden text remains before you can download.
Which file types are supported?
PDF, JPG, PNG, multi-page TIFF, Word, Excel, CSV and email files.
How does this fit with HIPAA, CJIS and other rules?
ReportRedact never receives or stores your documents, which keeps them out of our hands entirely. Share our security overview with your compliance or security officer for review.
Does it replace a human review?
No. ReportRedact assists your review and requires every page to be checked, but you decide what is released.
Does ReportRedact work offline?
Yes. You can install it like an app and keep redacting without a network connection. Sign-in and billing need a connection, but opening, reviewing and exporting documents run on your device.
Is ReportRedact accessible?
We build to WCAG 2.1 AA: semantic structure, full keyboard support, visible focus states and an optional searchable, screen-reader-friendly export.
Can we pay by invoice or purchase order?
Yes. Along with card payment, you can pay by invoice and purchase order. Reach out through the demo form and we will set it up.
Is there a free trial?
Yes. You can start a free trial and redact real files on your own device before you decide to buy.
How is my data handled?
Your documents are opened and processed in your browser and are never uploaded. Our servers handle sign-in, billing and your organization's settings only — we never receive or store your files.